Return Policy

At HomeGymWorkouts.xyz, we strive to provide you with the best possible experience. If you're not completely satisfied with your purchase, we're here to help. Please review our return policy below.

Eligibility for Returns

We accept returns within 30 days of the delivery date for most items. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. Certain items, such as digital products or personalized items, are non-returnable. Please see the exceptions listed below.

Non-Returnable Items

  • Digital Products (e.g., workout videos, ebooks)
  • Personalized or Customized Items
  • Items marked as "final sale"
  • Items damaged due to customer misuse

Initiating a Return

  1. Contact us within 30 days of delivery at [email protected] or 400.619.1520 x6331 to request a return authorization (RA) number. Please include your order number and reason for return.
  2. Once you receive your RA number, securely repackage the item in its original packaging, including all tags and accessories.
  3. Ship the package to the address provided with your RA number. You are responsible for the return shipping costs unless the return is due to our error (e.g., damaged or incorrect item).
  4. Upon receipt and inspection of the returned item, we will process your refund or exchange. Refunds will be credited to your original payment method.

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Shipping

To return your product, you should mail your product to:
5178 Lauren Highway, South Queenbury, Washington, United States

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

Contact Us

If you have any questions regarding our return policy, please don't hesitate to contact us at:
Email: [email protected]
Phone: 400.619.1520 x6331